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Frequently Asked Questions
What is the General Product Safety Regulation (GPSR)?
The GPSR is a regulation established by the EU to ensure that consumer products are safe for use. It applies to all consumer products manufactured or imported into the EU.
Who is affected by the GPSR?
All economic operators, including manufacturers, importers, distributors, and online marketplaces that sell consumer products in the EU are affected by the GPSR.
What types of products are covered under the GPSR?
The GPSR covers all consumer products, including physical goods and digital products, such as software, unless specific safety regulations already govern them.
What constitutes a “safe product” under GPSR?
A “safe product” is one that does not present any risk or only minimal risks under normal or foreseeable conditions of use, ensuring a high level of consumer health and safety protection.
What happens if I don’t comply with GPSR regulations?
Non-compliance can lead to fines, product recalls, legal action, and damage to your business’s reputation, potentially affecting your ability to sell in the EU market.
Do I need to perform a risk assessment for all products?
Yes, manufacturers must conduct risk assessments for all products placed on the EU market to ensure their safety. GPSR Compliant can help you with this.
What documentation is required for GPSR compliance?
To comply with GPSR regulations, businesses must maintain comprehensive technical documentation, including risk assessments, labels and instructions for use, a Declaration of Conformity, testing reports, and records of ongoing monitoring and traceability. GPSR can help you put create these documents.
How long must technical documentation be retained?
Technical documentation must be kept for at least 10 years after the product has been placed on the market and should be available for market surveillance authorities upon request.
What is an Authorized Representative (ARP), and what are their responsibilities?
An Authorized Representative (ARP) is a natural or legal person based in the EU designated by non-EU manufacturers to act on their behalf regarding compliance with EU regulations. The ARP not only ensures that products meet safety standards but also represents the seller in the EU by communicating with regulatory authorities, handling compliance documentation, and notifying authorities of any major incidents related to the products.
Are there specific labeling requirements under GPSR?
Yes, products must have clear labels that include essential safety information, warnings, and contact details for the manufacturer or Responsible Person based in the EU.
How do I stay updated on changes in GPSR regulations?
Regularly check official EU resources, subscribe to industry newsletters, or consult our compliance experts to stay informed about any updates or changes to GPSR regulations.
What is your refund policy?
We do not provide refunds for our services. However, if you choose to cancel your account, it will remain active until the end of your current paid subscription period. After that, your account will be terminated without further charges.
How does GPSR differ from previous regulations like the General Product Safety Directive (GPSD)?
The GPSR expands upon the GPSD by introducing more specific requirements for online marketplaces and enhancing obligations for economic operators regarding product safety and traceability.
Can I sell non-compliant products in the EU if they were purchased before December 2024?
Products placed on the market before December 2024 can remain available; however, any new products must comply with the GPSR.
Is it necessary to translate compliance documents into local languages?
Yes, compliance documents must be translated into the language of the marketplace where the product will be sold to ensure clarity for consumers. GPSR Compliant can assist you in translating your documents.
How should I assess conformity with GPSR requirements?
Conformity can be assessed through European standards, risk assessments, third-party certifications, and adherence to guidelines set forth by regulatory bodies.
What actions should I take if my product poses a safety risk?
If a safety risk is identified, you must immediately notify relevant authorities and take appropriate measures such as issuing recalls or providing warnings to consumers.
How can I ensure my eCommerce platform complies with GPSR?
GPSR Compliant are experts in helping sellers navigate the complexities of GPSR requirements. We provide comprehensive support, including guidance on necessary documentation, risk assessments, and ongoing compliance monitoring, ensuring your products meet all regulatory standards and remain available in the EU market.
Are there penalties for online marketplaces that fail to comply with GPSR?
Yes, online marketplaces can face penalties for failing to monitor product safety effectively or not facilitating necessary recalls when unsafe products are identified.
What should I do if my product is recalled?
Immediately inform consumers through appropriate channels, notify relevant authorities about the recall, and take steps to rectify the issue that led to the recall.
Where can I find more information about GPSR compliance services?
For detailed guidance on compliance services tailored to your needs, please visit our website or contact our support team for assistance.